Crédito Maestro, a Mexican financial institution specializing in payroll loans for public sector employees and pensioners, faced significant technological challenges that hindered its growth and efficiency. Its legacy systems were inflexible, resulting in high operational costs and the inability to scale quickly to meet market demands. To overcome these obstacles, Crédito Maestro partnered with Fisa Group to modernize its infrastructure and optimize its operations.
Fisa Group provided a comprehensive digital solution that included the implementation of a highly customizable core banking system and an agile credit origination platform. These systems, both integrated into the cloud, automated the entire credit business cycle, significantly improving efficiency and reducing costs. The transition to a cloud-based infrastructure also enhanced security and provided the scalability needed for future growth.
The results were immediately apparent: Crédito Maestro saw an 85% increase in processed loan applications, a 50% improvement in collection efficiency, and a 35% reduction in technological costs. The institution’s full migration to the cloud also ensured that it was operating in a more agile and secure environment.
This successful transformation has been recognized by leading media outlets, including El Economista and Milenio, which highlighted the operational benefits and improved security from the migration to the cloud. The transition to Oracle Cloud Infrastructure (OCI) was also covered by El CEO, emphasizing the 85% boost in efficiency.
Crédito Maestro’s journey showcases the importance of embracing digital transformation in the financial sector. By partnering with Fisa Group, they were able to break free from outdated systems, reduce costs, and enhance the customer experience. As the first Softech in Mexico, Crédito Maestro has set a benchmark for innovation and digital transformation in the financial industry. This case proves that with the right technology and strategic partnership, financial institutions can achieve long-term success and stay ahead in a rapidly evolving market.